The Process

The process is confidential, aiming to concentrate on the priorities of all parties involved and to facilitate workable agreements among residents, their families, and aged care providers. AgedCareMediation.com is a process where a professional, empathetic, and adept mediator helps conflicting parties—like residents, their families, and aged care providers—explore options and come to agreements. It's a private process designed to enhance communication, concentrate on key issues, and foster practical agreements. Issues can be addressed much more swiftly and very cost effectively thereby enhancing day-to-day living conditions immediately. Upon resolution, the Mediator will document the outcome decided upon between each party.