Online mediation’s definition often reflects the nature of the conflict it seeks to resolve. Typically seen as the final step before adjudicating disputes, mediation involves negotiation between two or more parties with the aid of a mutually accepted third party.

 

Experienced mediators can reduce the emotional intensity of negotiations, enhance communication, reveal hidden interests, provide opportunities for compromise, and propose overlooked solutions.

 

However, you and the opposing party might be in different locations. Your dispute may have arisen from an online transaction without ever meeting in person. Or, one party might feel threatened or intimidated by the other, making an in-person meeting undesirable.